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Estimated Shipping Time
Estimated Shipping Time
You can typically expect your items to arrive within 3-5 business days, depending on your location and product availability. See policy for more information.
What is your return policy?
What is your return policy?
At NexCore Supply we want every customer to shop with confidence. If something doesn't go as planned, we've made returns and refunds simple and fair. Here's how it works:
Customers may return eligible products within 14 days of receipt, subject to the conditions below.
Return Initiation
A return request must be submitted within 3 days of delivery by contacting Customer Service at support@nexcoresupply.com
or (912)-288-9775. Upon review, NexCore Supply will issue return instructions, an RMA number, and a prepaid return label, if applicable.
Eligibility Requirements
Returned products must be unused, undamaged, and in their original packaging, including all accessories and documentation. Proof of purchase is required. Products must be shipped within 7 days of receiving return authorization using a trackable courier.
Return Shipping
Return shipping costs are covered by NexCore Supply for all approved returns.
Refund Terms
Change of Mind: Eligible within 7 days of receipt; subject to a 25% restocking fee.
Defective or Damaged Products: Must be reported within 48 hours with photo or video evidence; customers may receive a replacement or full refund, including shipping costs.
Incorrect Product: NexCore Supply will arrange pickup and ship the correct item.
Non-Delivery: If a shipment is confirmed lost, a replacement or full refund will be issued.
Order Cancellations: Full refunds apply if the order has not shipped; otherwise, standard return procedures apply.
Refunds are processed to the original payment method after inspection. Processing may take up to 30 days, depending on the customer’s bank.
Non-Returnable Items
Custom or personalized items, perishable goods, intimate/sanitary goods (unless unopened), gift cards, and digital/downloadable products are not eligible for return.
Exchanges
Exchanges are offered for defective, damaged, or incorrect items at no additional cost.
Support
Customer Service: support@nexcoresupply.com
| (912)-288-9775
Hours: Monday–Friday, 12pm–7pm EST
The Omcan Avancini SP20 24 Quart Heavy-Duty Spiral Dough Mixer is engineered for professional bakeries, pizzerias, and commercial kitchens that demand consistent performance and high output. Designed to efficiently mix both soft and hard dough, this mixer significantly reduces preparation time compared to traditional mixers.
Built with a fixed stainless steel bowl and high-strength spiral, the SP20 ensures optimal gluten development while maintaining dough temperature and texture. Its powerful motor, dual-speed operation (select models), and safety-focused grated lid make it an ideal solution for handling large dough batches with ease.
Whether you’re producing pizza dough, bread, or pastry dough, this spiral mixer delivers reliable, uniform results that boost productivity and streamline workflow in high-volume foodservice operations.
Key Features
- Heavy-duty 24 quart spiral dough mixer
- Handles up to 40 lb (17 kg) of dough
- Fixed stainless steel bowl and spiral for durability
- Grated safety lid with automatic shut-off
- Designed for hard and soft dough
- Reduces mixing time compared to planetary mixers
- Easy-to-use controls for efficient operation
- Ideal for bakeries, pizza shops, and commercial kitchens
- Robust construction for long-term commercial use
Product Highlights
- Commercial-grade spiral mixing technology
- Consistent dough texture and hydration
- Safety-focused design with grated lid
- Space-efficient footprint for professional kitchens
- Built for high-volume daily use
Optional Accessories
- Replacement stainless steel spiral
- Safety lid components
- Electrical plug adapters (model dependent)
- Commercial dough scraper
- Extended warranty options (availability may vary)
Specifications
| Specification | 13163 | 13166 |
|---|---|---|
| Features | 24QT Spiral Mixer | 24QT Spiral Mixer |
| Item | 13163 | 13166 |
| Model | MX-IT-0020 | MX-IT-0020-T |
| Bowl Capacity | 24 QT | 24 QT |
| Max Dry Flour Capacity | 24 lb. (11 kg.) | 24 lb. (11 kg.) |
| Max Dough Capacity | 40 lb. (17 kg.) | 40 lb. (17 kg.) |
| Bowl RPM | 1st Speed – 9 | 1st Speed – 6 / 2nd Speed – 12 |
| Spiral RPM | 1st Speed – 103 | 1st Speed – 60 / 2nd Speed – 120 |
| Power | 1.2 hp / 900 W | 1.5 / 1 hp – 1100 / 750 W |
| Amps | 4 A | 3.8 / 2.6 A |
| Electrical | 220V / 60Hz / 1Ph | 208V / 60Hz / 3Ph |
| Bowl Dimensions (Dia × H) | Ø 14.4” × 9.64” (366 × 245 mm) | Ø 14.4” × 9.64” (366 × 245 mm) |
| Net Weight | 161 lb. (73 kg.) | 161 lb. (73 kg.) |
| Net Dimensions (W × D × H) | 27” × 15.4” × 26.4” (686 × 391 × 671 mm) | 27” × 15.4” × 26.4” (686 × 391 × 671 mm) |
| Gross Weight | 175 lb. (79 kg.) | 175 lb. (79 kg.) |
| Gross Dimensions (W × D × H) | 29” × 17” × 29” (737 × 432 × 737 mm) | 29” × 17” × 29” (737 × 432 × 737 mm) |
| Plug Type | NEMA 6-15 P | NEMA L15-20 P |
Care & Maintenance
- Clean the stainless steel bowl and spiral after each use with warm water and mild detergent
- Do not use abrasive cleaners or steel wool on surfaces
- Ensure the unit is powered off and unplugged before cleaning
- Regularly inspect the safety lid and interlock mechanism
- Keep ventilation openings free of flour dust buildup
- Schedule periodic professional servicing for optimal performance
Proper maintenance will extend the lifespan and efficiency of your Omcan spiral dough mixer.
Downloads
About Omcan

For more than 74 years, Omcan has been a trusted leader in the foodservice industry throughout Canada and the United States. Our success is built on a strong foundation of reliability, consistency, and long-standing customer partnerships. By offering a broad portfolio of proven, high-quality products, we help foodservice professionals stay competitive in an ever-changing market.
With a strong global presence and a commitment to localized support, Omcan combines international expertise with hands-on service. In 2012, as our brand continued to grow, we evolved from Omcan Food Machinery to Omcan, reflecting our expanded focus on delivering complete foodservice solutions—from essential smallwares to advanced commercial equipment.
In 2024, Omcan introduced Trento, our premium brand dedicated to exclusive European equipment distributed throughout North America. This strategic expansion reinforces our mission to provide high-performance, end-to-end solutions for customers seeking elevated quality and innovation. Learn more at trentoequipment.com.
Today, Omcan operates over 250,000 square feet of warehouse space across three North American locations, stocking more than 6,500 foodservice products. Supported by experienced sales, customer service, and technical teams, we are committed to delivering fast, accurate, and dependable support—because your success is our priority.
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