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- Regular price
- $6,718.60
- Regular price
- $6,718.60
Estimated Shipping Time
Estimated Shipping Time
You can typically expect your items to arrive within 3-5 business days, depending on your location and product availability. See policy for more information.
What is your return policy?
What is your return policy?
At NexCore Supply we want every customer to shop with confidence. If something doesn't go as planned, we've made returns and refunds simple and fair. Here's how it works:
Customers may return eligible products within 14 days of receipt, subject to the conditions below.
Return Initiation
A return request must be submitted within 3 days of delivery by contacting Customer Service at support@nexcoresupply.com
or (912)-288-9775. Upon review, NexCore Supply will issue return instructions, an RMA number, and a prepaid return label, if applicable.
Eligibility Requirements
Returned products must be unused, undamaged, and in their original packaging, including all accessories and documentation. Proof of purchase is required. Products must be shipped within 7 days of receiving return authorization using a trackable courier.
Return Shipping
Return shipping costs are covered by NexCore Supply for all approved returns.
Refund Terms
Change of Mind: Eligible within 7 days of receipt; subject to a 25% restocking fee.
Defective or Damaged Products: Must be reported within 48 hours with photo or video evidence; customers may receive a replacement or full refund, including shipping costs.
Incorrect Product: NexCore Supply will arrange pickup and ship the correct item.
Non-Delivery: If a shipment is confirmed lost, a replacement or full refund will be issued.
Order Cancellations: Full refunds apply if the order has not shipped; otherwise, standard return procedures apply.
Refunds are processed to the original payment method after inspection. Processing may take up to 30 days, depending on the customer’s bank.
Non-Returnable Items
Custom or personalized items, perishable goods, intimate/sanitary goods (unless unopened), gift cards, and digital/downloadable products are not eligible for return.
Exchanges
Exchanges are offered for defective, damaged, or incorrect items at no additional cost.
Support
Customer Service: support@nexcoresupply.com
| (912)-288-9775
Hours: Monday–Friday, 12pm–7pm EST
The Omcan Santos #18 10 Qt Dough Fork Mixer (Model SANTOS 18) delivers authentic French-style dough kneading with exceptional efficiency, durability, and precision. Designed to operate like a traditional baker’s mixer, this unit features a helical fork system that gently yet thoroughly kneads dough while maintaining optimal oxygenation for superior texture and consistency.
Powered by a very silent and powerful asynchronous motor, the Santos 18 can knead up to 9 lb (4 kg) of hard dough in approximately 15 minutes, making it ideal for bakeries, pizzerias, cafés, and artisan kitchens. The 10-liter stainless steel bowl and all food-contact components are fully removable, ensuring easy cleaning and maximum hygiene.
Safety is built into every operation. A transparent protective cover automatically stops the machine when opened, while a convenient side lid gap allows ingredients to be added safely during mixing. Engineered and manufactured in France, this mixer reflects Omcan’s commitment to professional-grade performance, longevity, and traditional dough craftsmanship.
Key Features
- Commercial-grade helical fork system for perfect dough oxygenation
- Silent asynchronous motor for smooth, quiet operation
- Kneads up to 9 lb (4 kg) of hard dough in ~15 minutes
- 10 Qt / 10 L stainless steel bowl included
- Internal thermal motor protection for extended lifespan
- Transparent safety cover with automatic stop function
- Side ingredient gap for safe, continuous dough preparation
- All removable food-contact parts are dishwasher safe
- Ideal for bread, pizza, and artisan doughs
- Made in France with premium build quality
Optional Accessories
- Replacement stainless steel mixing bowl
- Replacement helical fork attachment
- Protective dust cover
- Approved cleaning and sanitation solutions
- Manufacturer-recommended spare safety cover components
Specifications
| Feature | Specification |
|---|---|
| Model | SANTOS 18 |
| Item Number | 45637 |
| Capacity | 10.56 Qt / 10 L |
| Dough Capacity | Up to 9 lb / 4 kg |
| Production (Per Hour) | 36 lb / 16.3 kg |
| Power | 650 W / 0.87 HP |
| Fork Speed | 84 per minute |
| RPM | 1800 |
| Electrical | 110V / 60Hz / 1Ph |
| Plug Type | NEMA 5-15 |
| Net Weight | 40 lb / 18.5 kg |
| Gross Weight | 45 lb |
| Net Dimensions (W × D × H) | 15” × 15” × 17” |
| Gross Dimensions | 15.4” × 23.2” × 18” |
| Certification | RoHS |
| Country of Origin | France |
| Warranty | 1 Year Labor / 2 Year Parts / 5 Year Motor |
| UPC Code | 690207456375 |
Care & Maintenance
- Always disconnect the mixer from power before cleaning
- Remove the bowl and food-contact components after use
- Wash removable parts in a dishwasher or with hot, soapy water
- Wipe the exterior with a soft, damp cloth—do not hose down
- Avoid abrasive cleaners or steel wool on stainless steel surfaces
- Regularly inspect the transparent cover and safety switch
- Ensure adequate ventilation around the motor housing
- Follow manufacturer guidelines for long-term motor care
Downloads
About Omcan
For more than 74 years, Omcan has been a trusted leader in the foodservice industry throughout Canada and the United States. Our success is built on a strong foundation of reliability, consistency, and long-standing customer partnerships. By offering a broad portfolio of proven, high-quality products, we help foodservice professionals stay competitive in an ever-changing market.
With a strong global presence and a commitment to localized support, Omcan combines international expertise with hands-on service. In 2012, as our brand continued to grow, we evolved from Omcan Food Machinery to Omcan, reflecting our expanded focus on delivering complete foodservice solutions—from essential smallwares to advanced commercial equipment.
In 2024, Omcan introduced Trento, our premium brand dedicated to exclusive European equipment distributed throughout North America. This strategic expansion reinforces our mission to provide high-performance, end-to-end solutions for customers seeking elevated quality and innovation. Learn more at trentoequipment.com.
Today, Omcan operates over 250,000 square feet of warehouse space across three North American locations, stocking more than 6,500 foodservice products. Supported by experienced sales, customer service, and technical teams, we are committed to delivering fast, accurate, and dependable support—because your success is our priority.